Job Description
Job Description Overview
Myriad Neuroscience is hiring a Service Engineer Supervisor. Our GeneSight test uses genetics to help doctors choose the safest and most effective psychiatric medications for each patient.
The Supervisor, Service Engineering manages direct reports to maintain and perform preventive maintenance of all laboratory equipment, and manages vendor relations, service contracts, and works to maintain peak efficiency. Acts independently to determine methods and procedures on new assignments and oversees and prioritizes the regular activities of other lower-level personnel.
Responsibilities
- Troubleshooting and repair of complex instrumentation and automation systems, including custom software and software-driven instrument integrations.
- Leads equipment Maintenance SOP creation and review.
- Find root cause of recurrent instrument issues and implement solutions.
- Coordinates vendor service visits and service contracts.
- Manages activities of his team, responsible for meeting team performance objectives and ensuring training and development of direct reports.
- Follows good documentation practices in compliance with regulatory (FDA, ISO, CAP/CLIA, New York State) requirements.
- Participates in cross-functional team projects.
Qualifications
- Meets one of the following education and experience requirements:
- Bachelor's degree with minimum 4 years of relevant experience or
- AS Degree with minimum 6 years of relevant experience or
- Minimum 8 years of relevant experience
- Understanding of science pertinent to laboratory operations.
- Demonstrated leadership traits.
- Demonstrated ability on calibration techniques.
- Ability to make sound decisions and to troubleshoot problems.
- Understanding of regulatory (FDA, ISO, CAP/CLIA) requirements.
- Experience with Planned Maintenance in a laboratory environment.
- Experience maintaining laboratory instrumentation and/or process preferably DNA analysis laboratories.
Physical Requirements Lifting Requirements - medium work or exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force consistently. Physical Requirements - stationary positioning, moving, operating, ascending/descending, communicating, observing, reaching, and repetitive motion. Use of equipment and tools necessary to perform essential job functions. Hazards and Atmospheric Conditions - exposure to fumes, dust, extreme temperatures, wet and/or humid, noise, vibration, mists or gases, mechanical hazards, chemical hazards, electrical hazards, and radiant energy hazards. OSHA Category I - duties performed routinely requires exposure to blood, body fluid, and tissue.
EEO We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations
for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About Us Myriad Genetics is a leading molecular diagnostic testing and precision medicine company dedicated to advancing health and well-being for all. Myriad Genetics develops and offers molecular tests that help assess the risk of developing disease or disease progression and guide treatment decisions across medical specialties where molecular insights can significantly improve patient care and lower healthcare costs. For more information, visit
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on inclusion and belonging at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Myriad Genetics is an inclusive work environment and welcomes all applicants. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com.
Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com." About the Team Myriad Neuroscience, a business unit of Myriad Genetics, specializes in pharmacogenomic testing. The GeneSight® Psychotropic test, developed in the Myriad Neuroscience clinical laboratory, analyzes clinically important genetic variations that may impact how a patient metabolizes and responds to certain psychiatric medications. The results of the test provides clinicians with information about which medications may require dose adjustments, may be less likely to work, or may have an increased risk of side effects based on patient's genetic makeup.
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