Job Description

Practice Administrator

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Salary: $82,500-$85,000

The Role

The Practice Administrator is responsible for the daily non-clinical operations of the Article 28 clinic, including front-desk management, billing and revenue cycle, scheduling, facilities coordination, and administrative compliance. This position does not require a clinical license but plays a critical role in the smooth operation and fiscal health of the clinic. This work is carried out in support of the mission and philosophy of Samaritan Daytop Health, Inc.

Responsibilities

Administrative & Operational Management

• Supervise all administrative and front-desk staff, including clerical, scheduling, and reception personnel.
• Oversee appointment scheduling, client intake, and registration workflows to ensure timely and efficient service.
• Maintain facility and equipment readiness, coordinating repairs, safety inspections, and physical plant compliance per Article 28 requirements.
• Collaborate with IT and EHR vendors to ensure full system functionality and data integrity in the EMR system.
• Develop and enforce administrative policies and procedures consistent with HIPAA, DOH, OMH, and Article 28 requirements.

Revenue Cycle & Financial Coordination

• Oversee insurance verification, eligibility checks, and prior authorization tracking.
• Collaborate with billing teams to resolve denials, manage billing cycles, and ensure timely claim submission.
• Monitor administrative data in the EMR to support accurate coding and documentation for billing.
• Assist with budget development, monitor clinical and administrative expenditures, and manage purchasing of both medical and office supplies.

Qualifications

Who You Will Be

• Bachelor's degree in Healthcare Administration, Public Health, or a related field; Master's preferred.
• 35 years of experience in healthcare administration, preferably in a primary care or behavioral health setting.
• Familiarity with Article 28 and/or FQHC operations strongly preferred.
• Proficiency with EMRs, Microsoft Office Suite, and healthcare billing systems.
• Strong organizational and communication skills.

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