Job Description
WE ARE FLORIDA MEDICAL!
Our 459-bed acute care hospital has made excellence in delivering healthcare a priority, and it shows:
At Florida Medical Center, we are committed to delivering the highest quality care possible to each of our patients. We strive to help patients achieve better outcomes, quicker recovery times, shorter hospital stays and ultimately, better health. As a result of our efforts, Florida Medical Center has received numerous prestigious awards and accolades from trusted organizations including the Florida Agency for Health Care Administration (AHCA) and the American Heart/Stroke Association.
WHAT WE OFFER
POSITION SUMMARY:
Performs all the necessary responsibilities required to transport patients to and from various patient care areas and departments within the hospital. Interacts primarily with adult and geriatric patients.
CUSTOMER SERVICE RESPONSIBILITIES:
Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital. Works with supervisor/manager and other members of section or department to promote a harmonious work environment. Ensures that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.
POSITION QUALIFICATIONS (including required licenses/certifications, education and job knowledge/experience):
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