Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

UnhSbEhKeWVsN0xxamYyYmhxMGFUb2xjTEE9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Biomat USA, Inc.

Phlebotomist Job at Biomat USA, Inc.

 ...develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.**Phlebotomist- We Train****Pay scale of $18.81-24.04/hour, depending on training, education and experience.** This position is eligible to participate in... 

Allied Universal®

Security Officer - Auto Patrol Shift Job at Allied Universal®

 ...Job Description Allied Universal, North Americas leading security and facility services company, provides rewarding careers that...  .... Communicate professionally with visitors, employees, and contractors while representing Allied Universal on site. Document and maintain... 

ProspectBlue

Accounting Assistant Job at ProspectBlue

 ...construction Administrative Assistant for a client in Richmond, VA! KEY JOB RESPONSIBILITIES Performing all job-specific accounting functions to include Billing and preparation of financial statements. Administrative Pre-Job Duties and Job Set-ups Perform... 

Ultimate Staffing

Medical Receptionist Job at Ultimate Staffing

 ...Job Description We are seeking a reliable and professional Medical Front Desk Support team member to join our practice starting September through the end of December, with the potential for a long-term opportunity in 2026. This position is essential in ensuring smooth... 

NVA

Veterinarian - General Practice Job at NVA

 ...receive a competitive salary along with a bonus program and a variety of additional perks, including: ~ Signing bonus , relocation assistance , and retention bonus ~ Comprehensive health benefits, including dental and vision ~401K with match ~ Paid vacation...