Job Description

HOURGLASS COSMETICS – Makeup Artist (Full-Time), Prince Street, NYC

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

We are seeking a talented and creative Makeup Artist to join our Prince Street Flagship store. The ideal candidate will have a strong passion for beauty and aesthetics, with expertise in both makeup application and eyebrow shaping. Your role will involve providing personalized beauty services to customers, promoting products, and enhancing the overall shopping experience while upholding the brand image.

WHAT YOU'LL DO:

Makeup Application:

• Provide professional makeup services, including consultations and application.
• Educate customers on product usage and application methods.
• Stay updated on current makeup trends and product innovations.

Customer Service:

• Greet customers warmly and provide excellent service to ensure a positive shopping experience.
• Build and maintain strong relationships with customers to encourage repeat business.
• Leverage the in-store CRM system to strengthen customer loyalty and engagement.
• Handle customer inquiries and complaints professionally and effectively.
• Uphold the brand image and maintain a positive attitude.

Product Promotion:

• Assist customers in selecting products that best suit their needs and preferences.
• Drive sales by creating and hosting store generated events.
• Assist Store Management with new product launch training as needed.
• Leverage creativity and industry insight to support continued business growth.

Store Operations:

• Open and close the store in accordance with company policies, including cash handling, safe counts, and daily reporting.
• Maintain sales floor standards, ensuring all displays, testers, fixtures, are clean, stocked, and visually aligned with brand guidelines.
• Uphold all safety, sanitation, and emergency procedures to ensure a secure environment for clients and team members.
• Act quickly and professionally during emergencies, following company protocols and supporting leadership response.
• Execute daily operational checklists.
• Serve as team lead in the absence of Store Manager or Assistant Store Manager.
• Perform cycle counts and assist with inventory audits to ensure stock accuracy
• Replenish product from back stock to sales floor
• Support visual merchandising updates, resets, and planogram execution
• Maintain stockroom organization, cleanliness, and safety standards
  

YOU'LL LOVE THIS JOB IF YOU'RE:

• CREATIVE : You are innovative, and forward-thinking in your approach and mindset.
• RESULTS - ORIENTED : You are a strong seller. You have a bias for action.
• COMMUNICATIVE and COLLABORATIVE : You are a service-oriented people person and have a talent at connecting with customers and working with others.
• I NSPIRATIONAL : You are a great makeup artist that has a proven track record in delivering high performance and can connect artistry and selling.
• I NSPIRATIONAL : You are a great makeup artist with experience in connecting artistry and selling and can deliver an exceptional customer experience.
• PASSIONATE : You are eager to learn and absorb all things related to beauty and how to build a counter business.
• FLEXIBLE - You can pivot to the business needs of the day

QUALIFICATIONS:

• Prior experience in providing professional makeup application, brow services and exceptional guest services
• Flexible and able to work varying schedules – days, evenings, weekends, and holidays
• Ability to attract prospective clients, maintain an active clientele portfolio and drive sales
• Adept at positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
• Strong verbal communication and interpersonal skills
• Has an aptitude to learn and communicate product knowledge
• Ability to stand and bend frequently and lift and/or move up to 15 lbs
• Esthetician license is a plus

The expected base hourly range for this position is $27.00 to $31.00 per hour. The exact hourly salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is commission eligible.

In addition to base salary, Hourglass Cosmetics offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.

Hourglass is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities. If you are an individual with a disability and need accommodation in order to apply for a job listing, please contact us at 310-392-7799 or careers@hourglasscosmetics.com.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities.

Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.

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