Key Responsibilities:
Provide technical support for desktop/laptop hardware, software, and peripheral
issues.
Diagnose and resolve advanced technical issues escalated from the support team.
Install, configure, and maintain operating systems, software applications, and system updates.
Perform root cause analysis to identify recurring technical problems and develop solutions.
Excellent in troubleshooting break/fix issues of windows and mac computers
Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
Collaborate with IT team members on projects, upgrades, and implementations.
Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
Provide remote support and troubleshooting for users working from home or in the field.
Train and mentor junior support technicians as needed.
Ensure compliance with IT policies, security protocols, and best practices.
Perform routine maintenance and inspections to ensure optimal performance of equipment
Build and maintain strong relationships with end users and ensure user satisfaction
...worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavk, Costa Rica, Las Vegas, and Chicago. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we...
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Overview: Housekeeping/Laundry Aide JOIN AN OUTSTANDING TEAM! Whats your wish list for the perfect job? Maybe its to make a positive impact in the world , or to grow your career . Maybe working with a great team is top priority, or to feel respected and valued...